Derek Hendrikz

Facilitation Services:

• Strategy Development
• Planning, decision-making & problem-solving sessions
• Process Facilitation

Strategy Development:

The aim of the culture & climate audit is to provide an analysis of the specific and general organisational dynamics within specific departments or organisations, and the effect that these dynamics have on the organisational climate and culture. Furthermore it gives an analysis of how the organisational climate and culture influence organisational performance. From the analysis the client will be able to design effective organisational development and transformation interventions, thus maximising the organisations effectiveness and outputs.

Planning, decision-making and problem-solving sessions:

Every business wants employees to understand how they contribute to the success of the organization. By measuring employee satisfaction against critical success factors such as leadership, culture and overall satisfaction, you can build an integrated marketing and communication program based on objective measures.

With an Employee Satisfaction Survey you will learn:

• Which communication strategies are contributing to overall employee satisfaction
• Which success factors are contributing to employee performance
• Which factors employees perceive as your strengths or weaknesses
• Which communication strategies are effective drivers of your business goals

Process Facilitation:

The team performance audit is a dynamic audit aimed at giving those who have to manage teams the necessary knowledge and skills to optimise team results. The main focus of this audit is on getting results from group processes and effectively dealing with interpersonal dynamics within groups.
Areas covered in this audit are:

• Group Dynamics
• Strategic alignment of teams
• Role clarification within teams
• Team processes (decision making, planning, problem solving, etc.)
• Interpersonal dynamics (conflict, relationships, etc.